Last updated: 23/03/2026

1. GENERAL PROVISIONS

These Terms of Use (hereinafter referred to as the “Terms”) constitute a legally binding agreement between PicShotLab OÜ, a company incorporated under the laws of the Republic of Estonia (hereinafter referred to as the “Company”, “we”, “us”, or “our”), and the individual accessing or using the Services (hereinafter referred to as the “Client”, “you”).

These Terms govern the Client’s use of the Company’s website available at: https://picshotstudy.com/ https://account.picshotstudy.com/, the educational platform, and the purchase of online courses offered therein. To access or use the Website, the Platform, and the Services, you hereby represent and warrant that you are at least 18 years old and have the right, authority, and ability to accept these Terms and comply with all provisions of these Terms.

PLEASE READ THESE TERMS CAREFULLY. BY ACCESSING OR USING THE WEBSITE, THE PLATFORM, AND THE SERVICES, YOU AGREE TO BE BOUND BY (1) THESE TERMS AND (2) OUR PRIVACY POLICY. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE OUR SERVICES. THE HEADINGS CONTAINED IN THESE TERMS ARE FOR REFERENCE PURPOSES ONLY.

1.1. Definitions

For the purposes of these Terms, the following definitions shall apply:

“Website” shall mean the web pages accessible at https://account.picshotstudy.com/ https://picshotstudy.com and all subdomains, managed by the Company, which provide general information about the Company, its products, and allow for the access of Services.

“Platform” shall mean the web application provided by the Company that enables the Client to access the Course materials, view content, and track progress.

“Course” shall mean a structured program or a unit of content provided by the Company via the Platform for educational purposes, which may consist of video lessons, textual materials, and other materials available within the relevant program.

“Account” shall mean the personalised section of the Platform assigned to the Client upon registration, secured by a password, through which the Client can access purchased Courses.

“Services” shall collectively refer to the functionality of the Website, the Platform, the Courses, and any other related services provided by the Company to the Client.

1.2. Amendments

To improve the operation of the Website and the Platform and to comply with legal requirements, we reserve the right to amend these Terms, in whole or in part, unilaterally. The new version of the Terms of Use becomes effective upon its publication on the Website and/or in the corresponding section of the Platform.

You will be notified of changes to these Terms no later than 15 calendar days before their effective date (unless otherwise provided by law) by sending an appropriate notice to the email address linked to your Account and/or by notification in the Platform.

If you disagree with the changes, you have the right to terminate this agreement/stop using the Website or Platform before the changes take effect by notifying us in any manner specified in these Terms. Continuing to use the Website or Platform after the changes take effect means your acceptance of the updated Terms.

2. ACCOUNT

Access to the Website is free to all visitors. However, access to the Platform and the ability to view purchased Courses are strictly limited to registered Clients. Unregistered users may only browse the general information available on the Website.

2.1. Registration Procedure

An Account is created automatically upon purchase of a Course. There is no need to register separately before purchase. Existing Clients may log in to the Website via the “Login” button using their existing credentials.

To obtain access to the Platform/the relevant Course, the Client shall initiate the process by selecting a Course and clicking the designated purchase button on the Website. Subsequently, the Client will be presented with a pop-up window requiring the submission of valid personal details, specifically a functioning email address and the Client’s name. As a mandatory condition to proceed with the transaction, the Client must expressly signify their agreement to these Terms and the Privacy Policy by checking the corresponding verification box. Following the successful processing of the payment, an Account associated with the provided email address shall be automatically created and activated, thereby granting the Client access to the Services.

Once the Account is created, the login credentials (password or access link) are automatically sent to the email address provided by the Client during the purchase process. The Client uses these credentials to enter the Platform.

After the initial login, the Platform may request that the Client provide additional information (e.g., a phone number). Providing such additional data is optional unless specifically required to comply with tax regulations or for course communication.

2.2. Credentials

The Client is solely responsible for maintaining the confidentiality of their login credentials. The Client agrees not to disclose their password to any third party and accepts full responsibility for all activities that occur under their Account.

The Account is personal and non-transferable. The Client is strictly prohibited from sharing their Account credentials with any other person. The Company may monitor Account activity and reserves the right to suspend access without refund if any signs of account sharing are detected.

2.3. Account Deletion

You have the right to request the deletion (closure) of your Account through the communication tools available within the Account. After the Account is deleted, all your personal data will be deleted, except where required by law to be retained.

You cannot delete your Account for the purpose of avoiding investigation or liability. You remain responsible for fulfilling all obligations arising from the use of the Account, even after its deletion. When requesting the deletion, you agree that you will not be able to access any of the purchased Courses and shall not have any right to access them. 

4. OUR SERVICES 

We provide you with Services that allow you to access the Website and online educational content, manage the learning process, and communicate with the Company’s managers (where applicable) via the Platform.

4.1. Functionality

You may familiarise yourself with all the content of the Website, which is available without registration, view Course descriptions and pricing, and initiate the registration of your Account via the sign-up form or the purchase flow.

As the Client, when you access the Platform via the Account, you have complete access to the main Platform’s features and Services, namely, you are able to use the Platform for:

• accessing and streaming video lessons, text materials, and other educational content included in your purchased Course;
• choosing the format of study: with or without feedback on the tasks completed, depending on the purchased Course;
• submitting tasks and receiving feedback from the manager/mentor (if applicable within the chosen Course option);
• communicating with the manager via the Platform’s internal messaging system;
• tracking the Course completeness progress;
• purchasing additional Courses directly within the Platform interface without returning to the Website.

At our discretion, we may occasionally alter the scope of the Services and cease providing certain features, either permanently or temporarily (e.g., updating course materials or changing the platform interface). We also do all in our power to notify you of any material changes promptly.

4.2. Access

The Services on the Platform may be accessed only if you have completed registration and paid the full fee for the selected Course via the provided payment option. The purchased Course materials are granted on an unlimited basis for as long as the Platform remains operational, unless otherwise specified in the specific Course description or provided herein.

The Company strives to provide the Client with unlimited access to the purchased Course materials. Notwithstanding the foregoing, the Company guarantees access to the Course for a minimum period of two (2) years from the date of payment.

If you experience any difficulties accessing the content within this period, please contact our support team, and we will make all reasonable efforts to restore your access or provide an alternative solution.

YOU ACKNOWLEDGE THAT ACCESS MAY BE TEMPORARILY SUSPENDED OR PERMANENTLY TERMINATED DUE TO TECHNICAL FAILURES, THIRD-PARTY PLATFORM POLICIES, SERVER OUTAGES, OR OTHER CAUSES BEYOND THE COMPANY’S REASONABLE CONTROL. IN SUCH CASES, THE COMPANY SHALL NOT BE HELD LIABLE FOR THE LOSS OF ACCESS BEYOND THE GUARANTEED TWO-YEAR PERIOD.

4.3. Certificate

Upon completion of the Course, the Client may be eligible to receive a certificate. All certificates are issued exclusively in virtual (digital) format (PDF) in a form that is solely defined by the Company. The Company does not issue or mail physical paper certificates. Depending on the purchased Course format, the Company issues two types of certificates:

• Participation certificate, which is issued for Courses that do not include the submission of the tasks performed by the Client and the provision of the Company’s feedback on them. This certificate confirms that the Client has obtained access to the relevant Course materials.
• Completion certificate, which is issued for Courses that include the submission of the tasks performed by the Client and the provision of the Company’s feedback on them. This certificate is granted upon successful completion of at least 80% of the practical assignments (tasks), as verified by the Company’s mentors.

Certificates are generated in English or Ukrainian and delivered to the Client’s registered email address after the Course completion. The Company reserves the right to introduce an automated generation feature within the Platform. The Company may, upon request from interested third parties (e.g., potential employers or recruiters), confirm the validity and authenticity of the issued Certificate.

The certificates issued by the Company confirm access to and/or completion of the Course as provided in these Terms. IN NO EVENT SHALL THEY CONSTITUTE A STATE-RECOGNISED DOCUMENT OF ANY EDUCATION LEVEL UNDER APPLICABLE LAWS OR OTHER REGULATIONS.

5. PAYMENTS AND REFUNDS 

5.1. Payment Procedure

We offer access to the Company’s Courses on a full prepayment basis. You can familiarise yourself with the available Course options and prices, as well as available discounts, at the relevant Website’s page. To proceed with payment, select the desired Course and pay for it using the appropriate Website or Platform function. 

All the payments for the Courses shall be made using the payment system. For the purposes of transferring payments between you and the Company, the payment system is Stripe, unless otherwise specified by us. You may familiarise yourself with the terms and conditions of the Stripe payment system via the following link: https://stripe.com/legal/consumer.

You shall pay for the Courses by transferring the costs of the respective chosen Course in full to the Company’s bank account. Any payment under these Terms shall be deemed made upon full credit to our bank account.

By initiating a purchase via the relevant payment function on the Website/Platform, the Client:

• Represents and warrants that they have the legal right to use the payment method provided;
• Expressly authorises the Company (through Stripe) to charge the full amount of the fee to the designated payment method;
• Agrees to be bound by Stripe’s Services Agreement and other applicable policies.

Access to the Platform is strictly conditional upon the successful receipt of funds. If the payment transaction is declined, reversed, or returned for any reason, the Company reserves the right to immediately suspend or terminate the Client’s access to the Services without prior notice.

5.2. Refunds

5.2.1. General. 

Unless otherwise provided by applicable law, you have the right to withdraw from the Course access Services and receive a full refund of the amounts paid within 14 days from the date of your order, but not later than the moment of their provision by the Company, which consists in granting the user access to the full Course through the Platform.

5.2.2. Terms and Exceptions. 

For the purposes of this Section of the Terms, the Company’s provision of access to the Services shall be deemed to constitute the performance of all necessary technical and/or organisational actions required to make the relevant Course accessible on the Platform. You agree that providing you with access to the paid Course before the expiration of the 14-day period constitutes a waiver of your right to withdraw and receive a refund. 

Notwithstanding the above, subject to the relevant Course including the submission of the tasks performed by the Client and provision of the Company’s feedback on them, the Client shall have the right to withdraw part of the mentioned Services prior to their actual provision and receive a proportional refund, the amount of which is solely calculated by the Company. Such a refund request may be made no later than 14 days after the date of the relevant Course order. 

5.2.3. Procedure

To submit a refund request, please contact the manager directly via the Platform, and specify your Account details, the name of the Course, the reason for the refund, the payment details for the refund, and any other necessary information. We may also request additional data necessary to process your request.

All refunds are made in the currency in which the payment was made, or in a currency agreed with the Client, less the Payment System’s commissions (if such commission was applied when making the payment), within 14 days from the confirmation of the right to a refund.

6. ACCESS AND USE RULES 

6.1. Lawful Use

You agree to use the Website, the Platform and/or Services in accordance with these Terms and applicable local, national, and international laws and regulations. You warrant that your use of the Website, the Platform and/or Services does not violate intellectual property rights, personal or other rights of third parties.

6.2. Prohibited Use

When using the Website, Platform, and/or Services, you agree that you shall not:

(i) take any actions that may violate applicable law, regulations, or these Terms.

(ii) use any devices, software, algorithms, files or other tools and technologies, including viruses, slowdown programs, simulators (bots) or other malicious programs, for the purpose of interfering with, damaging or unauthorised interception of data from the Website or the Platform, as well as for bypassing or violating security or authentication systems.

(iii) take actions that cause excessive or disproportionate load on the technical infrastructure of the Website or Platform, including, but not limited to, denial-of-service (DoS) attacks, sending spam, or other similar means of creating unwanted load.

(iv) collect any data from the Website or the Platform, regardless of the method of access, using automated means (bots, scrapers, bypass programs, etc.), including by circumventing technical protection measures.

(v) obtain unauthorised access to our systems, information or resources, and use the Website or the Platform in violation of its intended purpose or using unlawful access to data.

(vi) use the Website, Platform or Services in a way that violates the rights of third parties, or for the purpose of engaging in unlawful, harmful, fraudulent or deceptive activities; not to distribute malicious software, not to violate the security of computer networks, and not to attempt to hack passwords or encryption tools.

At our discretion, we may suspend (block) your Account and restrict your access to Services if we discover a violation of these Terms or any applicable legal act or a threat of such violations.

Illegal or unauthorised use of the Website, Platform and/or Services or other violations of the Terms will be investigated, and appropriate legal measures may be taken against you, including, but not limited to, civil, criminal or other legal proceedings.

7. INTELLECTUAL PROPERTY

7.1. Ownership

All rights to the Platform and the Website and any intellectual property objects on the Platform and the Website, including but not limited to all content, information, design, text, graphics, visual interfaces, features, logos, brand names, compilations, architecture, protocols, source and object code, and other objects (hereinafter referred to as the “Content”) belong to us, the Company, or third parties who are our licensors, and are protected by the relevant copyright, trademarks, and other property rights (including intellectual property rights). 

7.2. Protection

Without the Company’s prior written consent, you are strictly prohibited from copying, reproducing, distributing, or otherwise using any intellectual property on the Platform and/or the Website. Unauthorised use of any intellectual property for any purpose is prohibited.

Neither these Terms nor the User’s use of the Platform and/or the Website grants any rights to the Platform and/or the Website or related Services, except for the limited licence granted below. In particular, you are not permitted to use, reproduce, or refer to the Company’s trademarks, logos, brand names, service marks, or similar marks without the Company’s prior explicit consent.

7.3. Licence

Subject to your compliance with these Terms, the Company grants you a limited, personal, non-exclusive, non-transferable, revocable, non-sublicensable licence to use the Platform, the Website, and the Services solely for personal use to access and use the information provided. Any rights not expressly granted herein are reserved by the Company and other licensors.

You may not grant access to third parties, sell, distribute, reproduce, transmit, publicly demonstrate, translate, modify, adapt, create derivative works, disassemble, reverse engineer, decompile, lease, borrow, sublicense, or otherwise use the Platform, the Website and the Services, content, trademarks, and any other intellectual property without the prior written permission of the Company or other licensors. 

7.4. Your Liability

To the extent permitted by applicable law of the Republic of Estonia, the Company reserves the right to claim a contractual penalty in the amount of two thousand euros 00 eurocents (2,000 EUR) for each established case of violation, without prejudice to the Company’s right to claim compensation for damages exceeding the penalty amount.

8. WARRANTY DISCLAIMERS

To the maximum extent permitted by applicable law, the Website, Platform, Services, and any content therein are provided on an “as is” and “as available” basis. The Company does not guarantee the completeness, accuracy, timeliness, reliability, or uninterrupted availability of the Website, Platform, Services, and any content therein.

THE COMPANY MAKES NO WARRANTIES REGARDING THE ACHIEVEMENT BY THE CLIENT OF ANY SPECIFIC EDUCATIONAL OUTCOMES, PROFESSIONAL ADVANCEMENT, BUSINESS GROWTH, OR FINANCIAL RESULTS FROM THE USE OF THE SERVICES. ALL INFORMATION AND CONTENT AVAILABLE ON THE WEBSITE OR THE PLATFORM ARE FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND DO NOT CONSTITUTE PROFESSIONAL ADVICE (INCLUDING, BUT NOT LIMITED TO, FINANCIAL, LEGAL, PROFESSIONAL).

ALL CONTENT AND SERVICES PROVIDED THROUGH THE PLATFORM ARE FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY. IN NO EVENT SHALL ANY INFORMATION AND CONTENT AVAILABLE ON THE WEBSITE OR THE PLATFORM BE CONSIDERED AS ADVERTISEMENT, ENCOURAGEMENT, INDUCTION OR ANY OTHER SIMILAR NATURE. 

THE COMPANY DOES NOT GUARANTEE THAT THE USE OF THE PLATFORM WILL MEET THE CLIENT’S EXPECTATIONS OR THAT THE CLIENT WILL SUCCESSFULLY MASTER THE COURSE MATERIAL OR OBTAIN ANY SKILLS OR COMPETENCY/QUALIFICATION. NO WARRANTIES ARE PROVIDED REGARDING FITNESS FOR A PARTICULAR PURPOSE OR COMMERCIAL BENEFIT.

9. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, the company shall not be liable for any indirect, incidental, consequential, special, or punitive damages, as well as loss of profit, revenue, data, business reputation, or other intangible losses arising from:

• the use or inability to use the Website, Platform or Services;
• any conduct or content of any third party;
• any content obtained from the Services.

To the maximum extent permitted by law, the total liability of the Company to the Client for any claims arising out of or relating to these terms or the services (regardless of the form of action, whether in contract, tort, or otherwise) shall in no event exceed 100 EUR (whichever is greater).

IN ANY CASE, THE COMPANY SHALL NOT BE LIABLE FOR ANY INTERRUPTIONS, DELAYS, ERRORS, OR UNAVAILABILITY OF THE PLATFORM CAUSED BY TECHNICAL FAILURES, SERVER OUTAGES, OR MAINTENANCE; FAILURES OR DELAYS IN PAYMENT PROCESSING CAUSED BY THIRD-PARTY PAYMENT SYSTEMS (STRIPE); ACTIONS OR OMISSIONS OF OTHER CLIENTS, OR THIRD PARTIES; THE CLIENT’S INTERACTION WITH THIRD-PARTY WEBSITES LINKED FROM THE PLATFORM.

10. MISCELLANEOUS 

10.1. Applicable Law and Dispute Resolution

All matters relating to the Website, the Platform, the Services, the Courses or these Terms shall be governed by the laws of the Republic of Estonia, without regard to its conflict-of-laws principles.

If you have any questions regarding these Terms or certain disagreements, claims, or disputes (hereinafter referred to as the “Disputes”) that affect the receipt of the Services, you must first notify the Company of the nature of such Dispute. We will use reasonable efforts to resolve such Disputes through negotiation.

All disputes arising in connection with these Terms and which cannot be resolved by negotiation shall be settled by the appropriate courts of the Republic of Estonia. The law of the Republic of Estonia shall apply to dispute resolution.

10.2. Entire Agreement

These Terms supersede all prior terms, agreements, discussions, and proposals regarding the Website, the Platform, and the Services, and constitute the entire agreement between you and us concerning access to and use of them, unless otherwise specified in these Terms.  

If any of the provisions of these Terms are held by any court or competent authority to be invalid in whole or in part, these Terms will continue to be in effect to the extent of the provisions not held to be invalid.

10.3. Assignment 

You may not transfer or assign these Terms and any rights or obligations related thereto without our prior written consent. We may transfer our rights or obligations under these Terms without limitation.

10.4. Term and Termination

These Terms will survive and remain in effect as long as you continue to access or use the Website, the Platform, and the Services. We reserve the right to suspend or terminate your access to the Account, the Platform and/or the Services at any time without notice if we determine that you have violated or are not complying with these Terms or applicable law. All provisions of these Terms which by their nature should survive termination shall survive termination, including but not limited to disclaimers of warranties and limitations of liability.

10.5. Personal Data

Issues concerning the processing of personal data are governed by our Privacy Policy, available at this link. You have the right to contact us with a request to delete or correct your personal data if you believe it has been used unlawfully.

10.6. Contact 

To contact the Company, you can use the relevant chat feature available at the Platform or any other means specified on the Website or the Platform (if any).